{"id":18786,"date":"2022-12-19T14:04:50","date_gmt":"2022-12-19T12:04:50","guid":{"rendered":"https:\/\/www.talentlms.com\/blog\/?p=18786"},"modified":"2023-03-01T13:04:54","modified_gmt":"2023-03-01T11:04:54","slug":"giving-constructive-employee-feedback","status":"publish","type":"post","link":"https:\/\/www.talentlms.com\/blog\/giving-constructive-employee-feedback\/","title":{"rendered":"Sharing is caring: How to give constructive employee feedback"},"content":{"rendered":"<p><em>\u201cYour presentation was good today!<\/em><\/p>\n<p><em>But, your slides could improve a bit.<\/em><\/p>\n<p><em>Overall, it\u2019s a fantastic job. Just by improving your visuals, your audience will be more excited.\u201d<\/em><\/p>\n<p>Yes\u2026 but\u2026<\/p>\n<p>Let\u2019s reflect on this feedback example.<\/p>\n<p>Is it a kind approach with little to no criticism? <strong>Yes. <\/strong><\/p>\n<p>Is it clear and constructive? <strong>No.<\/strong><\/p>\n<p>This is an example of the <strong>feedback sandwich method<\/strong>. It\u2019s when you start your feedback with positive comments, then provide your actual feedback (usually negative comments), and then again, end with positive comments. This approach <strong>mutes the message people want to convey<\/strong> and overprotects the recipient. It\u2019s not constructive, as it confuses more than helping the recipient.<\/p>\n<p>In this article, we will examine how <em>not<\/em> to approach feedback, how to give constructive feedback, and why it plays an important role in your organization.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18791\" src=\"https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2022\/12\/constructive-employee-feedback.png\" alt=\"Sharing is caring: How to give constructive employee feedback\" width=\"1200\" height=\"314\" srcset=\"https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2022\/12\/constructive-employee-feedback.png 1200w, https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2022\/12\/constructive-employee-feedback-300x79.png 300w, https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2022\/12\/constructive-employee-feedback-1024x268.png 1024w, https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2022\/12\/constructive-employee-feedback-768x201.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2>Feedback 101: What to avoid<\/h2>\n<p>Just like the sandwich approach mentioned above, there are certain methodologies or approaches that sadly don\u2019t hit the mark of giving effective feedback to your employees.<\/p>\n<p><strong><a href=\"https:\/\/www.talentlms.com\/blog\/giving-constructive-employee-feedback\/\" target=\"_blank\" rel=\"noopener\">How you give employee feedback really matters<\/a><\/strong>, and makes a difference in how you treat your people and what you expect from them in terms of development. Let\u2019s see a few examples of what you should definitely avoid when giving feedback.<\/p>\n<h3>1. Being vague<\/h3>\n<p>Being too generic and not specific can lead to confusion.<\/p>\n<p>When you give employee feedback, you probably have a clear idea of what you\u2019d like to see changed. This is why you should point out something specific an employee can work on (e.g., time management, communication, taking initiative, etc.) and give targeted examples of how they could improve.<\/p>\n<h3>2. Adopting other people\u2019s opinions<\/h3>\n<p>Often, it&#8217;s useful to ask for people&#8217;s thoughts. For example, if you want to determine whether one of your team members collaborates well with others, you could reach out to people who worked together on a group project and ask about their communication.<\/p>\n<p>But don\u2019t let others get in your head. In order to give constructive feedback, don&#8217;t adopt other opinions without using your own <strong>critical thinking<\/strong>. Gather people&#8217;s thoughts, consider them, and see the full picture before making your final decision.<\/p>\n<h3>3. Giving overgeneralized feedback<\/h3>\n<p>\u201cAlways\u201d and \u201cnever\u201d are big no-nos when it comes to sharing feedback with individuals. They demonstrate exaggeration and generalization, and create negative feelings that bring frustration rather than change.<\/p>\n<p>Be specific and mention the exact times your employees did something wrong or really well.<\/p>\n<h3>4. Getting affected by recency bias<\/h3>\n<p>Focusing solely on more recent incidents and missing the bigger picture is something you should avoid when providing constructive employee feedback.<\/p>\n<p>Judging people on things that have recently happened is a common trap. Try to look back on past events (it helps to keep notes) and take a wider view.<\/p>\n<h2>Master the art of how to give constructive feedback<\/h2>\n<p>Providing valuable feedback to your employees is necessary for <strong><a href=\"https:\/\/www.talentlms.com\/blog\/build-performance-evaluation-system\/\" target=\"_blank\" rel=\"noopener\">maintaining high levels of performance<\/a><\/strong>, motivation, engagement, but most importantly, trust. Feedback should occur on a regular basis, and not once or twice a year\u2014or even worse, not at all.<\/p>\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/2y19mDesC00?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-US&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Meet TalentLibrary&#x2122;<br \/>\n<\/strong>A growing collection of ready-made courses that cover the soft skills<br \/>\n<\/span><span style=\"color: #000000;\">your teams need for success at work<br \/>\n<\/span><a href=\"https:\/\/www.talentlms.com\/library\/aff:blog\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15647\" src=\"https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary_CTA.png\" alt=\"\" width=\"224\" height=\"49\" srcset=\"https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary_CTA.png 333w, https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary_CTA-300x66.png 300w\" sizes=\"auto, (max-width: 224px) 100vw, 224px\" \/><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15649\" src=\"https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary-characters-row.png\" alt=\"\" width=\"1498\" height=\"146\" srcset=\"https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary-characters-row.png 1498w, https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary-characters-row-300x29.png 300w, https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary-characters-row-1024x100.png 1024w, https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2020\/11\/TalentLibrary-characters-row-768x75.png 768w\" sizes=\"auto, (max-width: 1498px) 100vw, 1498px\" \/><\/p>\n<hr \/>\n<p>Which is, however, the best approach to conduct effective feedback sessions? Here\u2019s what you should keep in mind:<\/p>\n<h3>Focus on the issue(s) that need to be addressed and be specific<\/h3>\n<p>If you ask an employee to do better on x or y, you must tell them why. <strong>Don\u2019t assume they know. <\/strong><\/p>\n<p>For example, if Brooklyn from the IT team misses deadlines a bit too often, simply telling her, <em>\u201cTry to stick to your deadlines,\u201d<\/em> assumes she knows why this is so important. Be very clear about the problem\u2014in that case, the fact that processes fall behind and teams are kept waiting\u2014and plan your feedback accordingly.<\/p>\n<p>Sometimes, your employees can\u2019t see the whole picture behind an issue. It is essential that you enlighten them on how this might affect their team, their coworkers, and the business in general. The more clear and on-point your feedback is, the more actionable it will be.<\/p>\n<h3>Don\u2019t make it personal<\/h3>\n<p>Avoid feedback that could be taken as an attack. This means, try being as objective as possible, by <strong>leaving your feelings and biases at bay<\/strong>.<\/p>\n<p>Valuable employee feedback is one that focuses on observations, not personal opinions. Discuss the situation itself, not your approach. Share your goal to find a solution to the problem, and make clear your intention not to criticize anyone involved.<\/p>\n<h3>Acknowledge and reward high-performing employees<\/h3>\n<p>Giving feedback to employees doesn\u2019t mean only highlighting negative behaviors and trying to fix them. Feedback is a must when you observe positive behavior and exceptional performance. In this way, you reassure employees that you haven\u2019t lost perspective.<\/p>\n<p>Make sure you acknowledge such occasions both privately and publicly. This will motivate employees to keep thriving and set great examples for their coworkers.<\/p>\n<p><strong>Mind the gap:<\/strong> Don\u2019t over-emphasize the positives. This might lead to you appearing uncertain, biased, or insincere. Find the right balance and provide feedback (positive or negative) on specific employee performance areas.<\/p>\n<h3>Find the right tone to communicate your thoughts<\/h3>\n<p>Being direct is always a great approach to effective feedback. It\u2019s best to speak in person, not via email or text message. Even if you\u2019re in different locations, a video call is preferred to sending a message or email.<\/p>\n<p>Schedule a 1:1 meeting with the employee you wish to provide feedback to and have an honest discussion. Even if you&#8217;re opting for a casual and more relaxed conversation, don\u2019t be too friendly or blabber around irrelevant issues. Be direct and clear, and <strong>get straight to the point<\/strong> in order for your feedback to be as effective as possible.<\/p>\n<hr \/>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong> Looking for ways to interact with employees in real-time?<br \/>\n<\/strong> Schedule video conferencing sessions with TalentLMS.<\/span><br \/>\n<span style=\"color: #000000;\">The training platform that users consistently rank #1.<\/span><a href=\"https:\/\/www.talentlms.com\/create\/aff:blog\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10550\" src=\"https:\/\/www.talentlms.com\/blog\/wp-content\/uploads\/2018\/06\/CTA.png\" alt=\"Create my TalentLMS forever-free account\" width=\"291\" height=\"70\" \/><\/a><\/p>\n<hr \/>\n<p>Also, it\u2019s essential that you are frank. Your tone should match the content of the feedback, or you might end up giving mixed signals to your employee. <strong><a href=\"https:\/\/www.talentlms.com\/blog\/employee-evaluation-comments\/\" target=\"_blank\" rel=\"noopener\">Use phrases that show you want to be helpful<\/a><\/strong> and clear rather than sarcastic.<\/p>\n<h3>Be an active listener<\/h3>\n<p>Feedback is an interactive process. It\u2019s not only about communicating your thoughts and criticism. An integral part of it is listening. Give employees <strong>the opportunity to respond<\/strong> and share their concerns, or their own interpretation of the issues being discussed. In that way, you make them active participants in finding solutions and taking action.<\/p>\n<h3>Be aware of timing<\/h3>\n<p>Timeliness is essential when wondering how to give constructive feedback\u2014both positive and negative. Praise employees when their achievements are still fresh, or pinpoint issues around the time they have occurred.<\/p>\n<p>However, bear in mind that it\u2019s better to <strong>wait and see things more clearly and objectively if a situation is tense.<\/strong> Never provide employee feedback fueled by emotions.<\/p>\n<h2>But why so much fuss about constructive employee feedback?<\/h2>\n<p>You probably already know that you need to give feedback to your employees.<\/p>\n<p>But it\u2019s highly important to pay attention to how to give constructive feedback. <em>What<\/em> you say matters, and <em>how<\/em> you say it matters, too.<\/p>\n<p>Let\u2019s explore how providing constructive feedback to employees can help your teams and organization.<\/p>\n<h3>1. Building transparency and trust<\/h3>\n<p>Feedback (either positive or negative) gives opportunities for discussion and exchange of viewpoints. When leadership and employees work together towards a common goal with honesty and thoughtfulness, solid professional relationships are built.<\/p>\n<p>Employees feel heard and evaluated but not criticized, and are more likely to cooperate when issues arise. At the same time, leadership and management know they can address issues (or praise) without causing frustration (or over-excitement) to employees.<\/p>\n<h3>2. Focusing on core development<\/h3>\n<p>How can one fix something they don\u2019t know? For instance, Mark from the marketing team always thought he was nailing his competitor analysis. Little did he know that his research was poor and improperly executed. Had he ever received honest feedback on how to improve his approach? If the answer is no, then how would leadership expect him to reconsider and try a different way of conducting his analysis?<\/p>\n<p>By providing employee feedback that\u2019s specific and relevant, you help employees pinpoint pain areas and improve them. <strong>Don\u2019t let your employees in the dark.<\/strong> Give them the initiative to take action and bring further value to your organization.<\/p>\n<h3>3. Setting clear expectations<\/h3>\n<p>People who know what to expect are more likely to perform better. And when expectations are set and clear, leadership can better evaluate, too. It\u2019s a win-win situation for both parties involved.<\/p>\n<p>With regular feedback sessions, expectations are always discussed, so anticipations are met much more effortlessly. Everyone has a clear understanding of what they need to do and how to do it, how to evaluate, or how to be evaluated to fulfill these expectations in the future.<\/p>\n<h3>4. Offering continuous learning<\/h3>\n<p>Constructive employee feedback is an amazing opportunity for your employees to learn new things, develop skills, and be more motivated and productive. When given regularly, feedback helps nurture a never-ending learning culture in the workplace that boosts performance and morale among your teams.<\/p>\n<h2>Don\u2019t forget\u2014it\u2019s all give and take<\/h2>\n<p>Employee feedback is a two-way street. Employees must know their thoughts and concerns are being heard. You shouldn\u2019t just put only <em>them<\/em> in the spotlight.<\/p>\n<p><strong>While you offer feedback, keep in mind that you should also ask for it.<\/strong> It\u2019s the only effective way you will also be able to sharpen rough edges on processes and approaches.<\/p>\n<p>And when you ask for feedback, keep an open mind, evaluate, and, of course, act upon it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cYour presentation was good today! But, your slides could improve a bit. Overall, it\u2019s a fantastic job. Just by improving your visuals, your audience will be more excited.\u201d Yes\u2026 but\u2026 Let\u2019s reflect on this feedback example. Is it a kind approach with little to no criticism? Yes. Is it clear and constructive? No. This is [&hellip;]<\/p>\n","protected":false},"author":66,"featured_media":18790,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[221],"tags":[175,9871,6898],"class_list":["post-18786","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-instructional-design","tag-employee-engagement","tag-retain-employees","tag-soft-skills-development"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How To Give Constructive Feedback To Employees The Right Way<\/title>\n<meta name=\"description\" content=\"Evaluating employee performance is a way of boosting success. But how to give constructive feedback to employees needs careful planning. Discover how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.talentlms.com\/blog\/giving-constructive-employee-feedback\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sharing is caring: How to give constructive employee feedback\" \/>\n<meta property=\"og:description\" content=\"Evaluating employee performance is a way of boosting success. But how to give constructive feedback to employees needs careful planning. 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