If there is one thing that we can take from the catastrophic blunder in this year\u2019s Academy Awards, which were broadcast live to 195+ countries, as the show hosts constantly reminded us, it is that you should not rely solely on process when doing anything.<\/p>\n
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Mistakes are sometimes made with technology as the cause. We know this, it happens, it\u2019s life and we can accept that. Is it avoidable, though? Yes. It\u2019s even more important to avoid this kind of failure<\/strong> on a show with the biggest audience in television history and a budget to match. Perhaps less impressively but equally as important to your organization, this kind of failure should be absent from your eLearning program<\/strong><\/a>.<\/p>\n So, let\u2019s take a closer look at what happened and learn something ourselves from this much-publicised mistake. Hopefully, we can extract some insight to help you avoid making similar grave training mistakes like this in your eLearning program.<\/p>\n So, what caused this epic fail?<\/p>\n Was human error to blame? By not ensuring that a safety net was in place to combat human error, an error is bound to occur. The rest of the show was smooth but regardless of this, the audience and every single viewer will forever remember the 2017 Academy Awards as the ones where the wrong film almost got the Oscar.<\/p>\n We already know that eLearning and corporate training<\/strong><\/a> rely heavily on automated procedures and duplicating content. Tasks that are being carried out with automatic processes in place, should, of course, be monitored. TalentLMS<\/strong><\/a> is as good as the people behind it and the content used to fill it.<\/p>\n Therefore, ensuring that your employees are meticulous and thorough<\/strong> is crucial to avoid making mistakes like the Oscar blunder. Even with procedures firmly in place, the Oscars debacle serves as proof that errors occur, even in such a large awards show.<\/p>\n There are 5 + 1 ways to safeguard all the hard work you have done on your training program:<\/p>\n It\u2019s imperative that several checkpoints and fail-safes are in place prior to releasing, let\u2019s say, a new course or an eagerly anticipated feature. For example, you could have different stages of testing prior to launching a new course: one to review the content thoroughly, one to check the way that videos<\/strong><\/a> and images<\/strong><\/a> load, and even one to perform a \u2019dummy run\u2019 of the course before making it live to avoid fatal mistakes.<\/p>\n If everyone understands what they are doing, reading or saying then any operation can run smoothly. Perhaps the Oscars winners cards could have been labeled more clearly or numbered to avoid such a mistake.<\/p>\n In regards to eLearning, it makes sense to have an overview mapped<\/strong><\/a> out for learners, courses, and scores so that everyone is on the page. Making the instructions for a learning path clear<\/strong> also ensures that learners know what they are supposed to be doing and any mistakes are avoidable.<\/p>\n When someone looks at the same item over again, training mistakes<\/strong><\/a> can be overlooked. An error that may be dangerously close to occurring<\/strong> can be halted by another member of the team so get another person to double check everything. Specifically, use a second instructor to check that all the course content is accurate and as it should be, before assigning it to users.<\/p>\n Be sure that the way you are doing things is simple to follow and makes sense to everyone. If you have organized everything effectively, the rest should fall into place. Have designated roles within your eLearning community<\/strong> with one person assigning the courses, one person uploading the content<\/strong><\/a> and one person overseeing the progress of the learners.<\/p>\n To make sure that these training mistakes do not occur, you need to collaborate<\/strong><\/a>. <\/p>\n\n
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How can you avoid such mistakes in your training program?<\/h2>\n
1. Have checkpoints in place<\/h3>\n
2. Make the instructions clear<\/h3>\n
3. Use a second person<\/h3>\n
4. Be organized<\/h3>\n
5. Work together as a team<\/h3>\n