{"id":1201,"date":"2026-04-14T18:04:24","date_gmt":"2026-04-14T15:04:24","guid":{"rendered":"https:\/\/www.talentlms.com\/talentcards\/?page_id=1201"},"modified":"2026-08-19T16:23:38","modified_gmt":"2026-08-19T13:23:38","slug":"gdpr","status":"publish","type":"page","link":"https:\/\/www.talentlms.com\/talentcards\/gdpr","title":{"rendered":"GDPR Compliance"},"content":{"rendered":"<div class=\"wp-block-talent-section-shape-filter-wrapper alignfull is-layout-flow wp-block-talent-section-shape-is-layout-flow\" style=\"filter:drop-shadow(0 6px 0 #079AFF);\">\n<section style=\"background:linear-gradient(0deg,rgb(236,247,249) 0%,rgb(255,255,255) 66%);margin-bottom:var(--wp--preset--spacing--500)\" class=\"wp-block-talent-section-shape--top-bottom-external-bended-sides wp-block-talent-section-shape--add-border-bottom wp-block-talent-section-shape--abs-inner-image-mobile-top has-global-padding alignfull wp-block-talent-section-shape has-background\">\n\t\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-2c962c3e wp-block-group-is-layout-constrained has-background\" style=\"padding-top:var(--wp--preset--spacing--700);padding-bottom:var(--wp--preset--spacing--700);background-image:url(&apos;https:\/\/www.talentlms.com\/talentcards\/wp-content\/uploads\/2026\/04\/affiliates-background.svg&apos;);background-size:cover;\">\n<div class=\"wp-block-group has-white-100-color has-text-color has-link-color wp-elements-1 is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ba7dc2fb wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b8238288 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center headline-h1 has-gray-900-color has-text-color has-link-color has-250-font-size wp-elements-2 wp-block-paragraph\" id=\"h-training-built-for-every-audience\">TalentCards<\/p>\n<\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-black-100-color has-text-color has-link-color has-650-font-size wp-elements-3\">GDPR<\/h1>\n<\/div>\n<\/div>\n\n<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-5c22254c wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--700);padding-bottom:var(--wp--preset--spacing--800)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-450-font-size\">Our Commitment to You and the Protection of Your Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">TalentCards has an ethical, legal, and professional duty to ensure the information it holds conforms to the principles of confidentiality, integrity, privacy, and availability. In other words, the information that we are responsible for is safeguarded where necessary against inappropriate disclosure, is accurate, timely, and attributable, and is available to those who should be able to access it. TalentCards complies with statutory law and international regulation regarding privacy and security issues. We have successfully completed a GDPR compliance program internally so as to be fully compliant with GDPR prior to the new legislation comes into force (May 25, 2018).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have set up a small\u00a0<a href=\"\/talentcards\/gdprqna\" target=\"_blank\" rel=\"noreferrer noopener\">GDPR Q&amp;A<\/a>\u00a0to help you with your roadmap towards compliance, providing a high-level overview of the regulation, discussing its main impact, and helping you avoid some common GDPR pitfalls and fallacies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Besides strengthening and standardizing user data privacy across the EU Member States, GDPR imposes new or additional obligations on all organizations that handle EU citizens\u2019 personal data, regardless of where the organizations themselves are located. On this page, we\u2019ll explain our methods and means of achieving GDPR compliance, both for ourselves and for our customers.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-450-font-size\">GDPR Compliance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The GDPR\u2019s updated requirements are significant, and our team has worked hard to ensure that TalentCards fully meets them before May 25, 2018. Measures to achieve this include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Continuing to invest in our security infrastructure so that the level of security offered is appropriate to the risk, including but not limited to the features of the service listed in our\u00a0<a href=\"\/talentcards\/security\">Security page<\/a>.<\/li>\n\n\n\n<li>Making sure we have the appropriate contractual terms in place.<\/li>\n\n\n\n<li>Ensuring that there are confidentiality terms in the contracts of our personnel who are involved in processing personal data.<\/li>\n\n\n\n<li>Enhancing our policies, controls, and product offerings, including new tools\/product features for data portability and data management for supporting our customers in exercising data subjects\u2019 rights.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-06d8ffd9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">We also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies and codes of conduct and have\u00a0<a href=\"http:\/\/www.epignosishq.com\/epignosis-joins-cloud-of-conduct\/\" target=\"_blank\" rel=\"noreferrer noopener\">joined<\/a>\u00a0the\u00a0<a href=\"https:\/\/eucoc.cloud\/en\/home\/\" target=\"_blank\" rel=\"noreferrer noopener\">EU Cloud Code of Conduct<\/a>, an EU Data Protection Code of Conduct for cloud service providers containing rigorous assurances for the protection of data in cloud services. TalentCards is verified compliant with the EU Cloud CoC, Verification ID: 2020LVL02SCOPE003.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For further information, please visit\u00a0<a href=\"https:\/\/eucoc.cloud\/en\/public-register\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/eucoc.cloud\/en\/public-register<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/eucoc.cloud\/en\/public-register\/list-of-adherent-services\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.talentlms.com\/talentcards\/wp-content\/uploads\/2026\/04\/eu_cloud_coc_lvl2.webp\" alt=\"\" class=\"wp-image-1084\" srcset=\"https:\/\/www.talentlms.com\/talentcards\/wp-content\/uploads\/2026\/04\/eu_cloud_coc_lvl2.webp 300w, https:\/\/www.talentlms.com\/talentcards\/wp-content\/uploads\/2026\/04\/eu_cloud_coc_lvl2-200x113.webp 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-450-font-size\">Our Security Infrastructure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Protecting our customers\u2019 information and their users\u2019 privacy is extremely important to us. As a cloud-based company entrusted with some of our customers\u2019 most valuable data, we\u2019ve set high standards for security. Our cloud infrastructure utilizes Amazon servers and AWS S3 storage with AES-256 encryption. Amazon is an industry-leading cloud provider that is heavily certified in privacy and security, also offering a GDPR-compliant DPA. All communications are encrypted using a highly secure version of SSL\/TLS with strong ciphers, resulting in an A+ security rating.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On top of that, we have invested in building a robust privacy and security team, adhering to NIST recommendations, and are in the process of enhancing our set of tools for detecting software vulnerabilities prior to production release, assessing our software and deployments, monitoring our infrastructure, protecting customer data, and ensuring disaster recovery, business continuity, and high availability. In accordance with GDPR requirements around security incident notifications, TalentCards will continue to meet its obligations and offer contractual assurances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please visit our <a href=\"\/talentcards\/privacy\">Privacy Policy<\/a>\u00a0and\u00a0<a href=\"\/talentcards\/terms\">Terms of Service<\/a>, as well as our\u00a0<a href=\"\/talentcards\/security\">Security page<\/a>, if you\u2019d like to learn more about our privacy and security policies, procedures, and features.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-e1dcc7a4 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-450-font-size\">International data transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To comply with EU data protection laws around international data transfer mechanisms, data transfers are subject to the latest versions of the Standard Contractual Clauses approved by the European Commission from time to time, as published in the Official Journal of the European Union.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On June 4, 2021, the European Commission published new Standard Contractual Clauses (SCCs) for international data transfers. The updated SCCs are available\u00a0<a href=\"\/talentcards\/wp-content\/uploads\/documents\/TalentCards_DPA_Attachment4.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TalentCards will never employ subprocessors that retain facilities or may perform processing in countries that are not contained in the list of countries for which the European Commission has explicitly affirmed the adequacy of the protection of personal data.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-450-font-size\">TalentCards and Enhanced Rights of Data Subjects<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The rights of the TalentCards customers (undertaking the administrator role in the service) and their end users as data subjects are important to us. We are committed to supporting the new, enhanced, under GDPR, data subject rights for all our users, regardless of their location or nationality.<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-13441d3d wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<p class=\"has-gray-700-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--150)\">Right of access<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our\u00a0<a href=\"\/talentcards\/privacy\">Privacy Policy<\/a>\u00a0describes what data we collect and how we use it. If you have specific questions about particular data, you can contact us at the email provided at the bottom of this page for any clarification or data you may need at any time. Information will be provided free of charge without undue delay and typically much sooner than the GDPR-prescribed deadline of one month after the respective request is received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a TalentCards end user or customer, you may also easily access all the personal data kept for you through the \u201cProfile\u201d page, while all activity in the service is also instantly available as the application starts.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<p class=\"has-gray-700-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--150)\">Right to rectification<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a TalentCards end user or customer, you may access and update your account at any time to correct or complete your account information through your profile by clicking on the pencil icon that appears next to your name to activate the \u201cEdit profile\u201d screen; you can modify all profile fields and then \u201cSave changes\u201d so that your data are rectified. The application also pops up a warning message in case you attempt to leave the \u201cEdit profile\u201d screen without saving the changes made. Finally, you are welcome to contact TalentCards at any time if you need help to access, correct, amend, or delete information that we hold about you, as explained in our\u00a0<a href=\"\/talentcards\/privacy\">Privacy Policy<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<p class=\"has-gray-700-color has-text-color has-link-color wp-elements-6 wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--150)\">Right to Erasure<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All TalentCards end users can delete their personal TalentCards account and all profile data associated with it through the mobile app profile management page by selecting the pencil icon appearing next to their name to activate the \u201cEdit profile\u201d screen with the trashcan icon at the top right of the screen and then confirming the \u201cDelete your account?\u201d message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TalentCards customers may terminate their TalentCards service and ask for their personal data to be erased or returned to them by contacting Epignosis. They are free to terminate their subscription at any time, in which case Epignosis will permanently delete their account and all data associated with them, including backups, according to the data retention policy and period agreed upon with the Customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The TalentCards group administrator may also delete a specific user or a set of users in order to satisfy a data subject\u2019s request by means of the \u201cMass actions\u201d feature as explained&nbsp;<a href=\"https:\/\/help.talentcards.com\/users\/how-to-perform-mass-actions-on-users\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, as a TalentCards customer, you may also contact us at the email provided at the bottom of this page if you want your data to be deleted upon your account cancellation; we will permanently delete your account and all data associated with it within at most thirty (30) days and typically much sooner.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<p class=\"has-gray-700-color has-text-color has-link-color wp-elements-7 wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--150)\">Restriction of Processing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a TalentCards end user, you may exercise the right to request restriction of processing by requesting your respective group administrator to render you \u201cInactive\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The administrator can satisfy this request via the user management tab of the administration panel, following the process described in the previous paragraph and selecting in the final step of the process the \u201cMake active\/inactive\u201d mass action. Thus, it is possible to immediately satisfy the respective data subject\u2019s request for the restriction of processing.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<p class=\"has-gray-700-color has-text-color has-link-color wp-elements-8 wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--150)\">Right to object<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any end user may oppose the processing of personal data that takes place without consent. Regarding the eLearning process, the right to object of an end user is mapped either to the restriction of processing or to the right to erasure; how to satisfy both of these rights has been documented on this page. Marketing emails and newsletters are sent to the TalentCards customers only; these are never sent to the end users of the service. If you are a TalentCards customer, you may opt out of the inclusion of your data in our marketing by removing yourself from the mailing lists using the footer of the newsletters and marketing emails that you receive. Similarly to the end users, you may opt out from the service by deleting your account as explained above.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<p class=\"has-gray-700-color has-text-color has-link-color wp-elements-9 wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--150)\">Right of data portability<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Data export can be done at any time through the administration panel of the application. Any TalentCards user has the right to receive their personal data in a structured, commonly used, and machine-readable format. TalentCards supports exporting in multiple formats, including XLS, of all TalentCards data. The TalentCards group administrator may export the requested data at any time through the respective export options of the web panel as explained\u00a0<a href=\"https:\/\/help.talentcards.com\/users\/how-to-export-user-reports\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Furthermore, we will be happy to export your account data to a third party at any time upon your request, which you may send to the email provided at the bottom of this page.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-450-font-size\">Consent<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are a TalentCards customer, you may want to ensure that the users of your group have provided consent for the processing of their personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case, as a customer, you cannot acquire consent from the end users on your own, then it is recommended that you add users by means of a group code: The administrator may copy a group&#8217;s unique code and share it\u2014through any means of communication that is external to the TalentCards service\u2014with the people they want to invite to the service to access that group&#8217;s content. This way, users not consenting to being imported into the service can simply ignore the invitation, and their personal data will not be imported to TalentCards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case as a customer you have acquired consent by end users on your own, or alternatively you rely on some other lawful basis for importing the end users into the service, then you can easily invite them by means of email or SMS, or import them into TalentCards, or add them manually by selecting one of the \u201cImport Users\u201d or \u201cAdd User\u201d options of the administration panel, following\u00a0<a href=\"https:\/\/help.talentcards.com\/users\/how-to-add-users\" target=\"_blank\" rel=\"noreferrer noopener\">these steps<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the end users choose to withdraw consent for the service, this is essentially equivalent to the removal of the user from the service. Therefore, it suffices for the user to remove themselves from the service through their profile page or, alternatively, to ask their group administrator to follow the erasure process explained earlier in \u201cRight to Erasure\u201d.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee21cb59 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-450-font-size\">Reach Out<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Fulfilling our privacy and data security commitments is important to us. So we\u2019re glad to help you prepare for all the changes the GDPR brings. If you have any questions about how TalentCards can help you with compliance, or you have any privacy-related concerns or requests, please reach out by contacting us at: privacy@talentcards.com.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our Commitment to You and the Protection of Your Data TalentCards has an ethical, legal, and professional duty to ensure the information it holds conforms to the principles of confidentiality, integrity, privacy, and availability. 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