Customer Service Training with TalentLibrary™
Deliver exceptional service with ready-made courses on handling complaints, active listening, empathy, and more. Equip your team to turn every customer interaction into a positive experience. Fill in the form and we’ll reach out to help you get started.
TalentLibrary gives me the baseline to build additional materials into a great foundation. It can be tough to get started and stay motivated… if you’re starting from scratch. The courses get the message across, and the learning of the soft skills is speedy.
Jason S.
Customer review on G2
TalentLibrary™:
The perfect match for your training
Turn your in-house training into a powerhouse with a TalentLMS & TalentLibrary subscription
One Subscription, Endless Learning
Access both TalentLMS and TalentLibrary with a single subscription. No need for separate contracts or integrations—just one unified platform where your LMS and course library are fully synced and ready to go
One Library, 1000+ Courses
All courses come bundled in one comprehensive, curated library. From soft skills and compliance to leadership and wellness, TalentLibrary covers over 1000 in-demand training topics.
Always Fresh, Always Relevant
Stay ahead of training needs with quarterly content updates—at no extra cost. New courses are added every few months, ensuring your team has access to fresh, up-to-date learning that reflects workplace trends, tech shifts, and evolving compliance requirements.
Online courses your entire workforce will attend
Tailored to your learners’ needs
Teach your employees, whatever their ability. Begin with the essentials, or assign them intermediate through to mastery level courses, according to their competencies.
Bitesize courses, no longer than 15’
Each course is made up of mini-lessons ranging between 2-3 minutes each. Segmenting information makes it easy to digest – so your learners are more likely to complete training, and implement it.
Theoretical learning that works in practice
Never waste time with ineffective courses. Each expert-authored course is reviewed by senior instructional designers to ensure the intended skills and knowledge are transferred.
Internationally-known orgs power up their training with TalentLMS & TalentLibrary™
Straight from our customers:
We needed a platform that was ready for deployment, rather than building something from scratch. Within a week, we had TalentLMS up and running and developed about 10 courses.
Course Catalog
Save time and start training on day one with TalentLibrary™
No time for content creation just yet? Don’t worry. Simply add the TalentLMS Library to your subscription and enjoy a huge range of high-quality, ready-made training courses to develop key skills. Hit the ground running and start developing essential skills right out of the gate.
Popular
Customer Service Training Essentials
Let’s face it. Most businesses today have competition. Customers are spoiled for choice and can pick and choose based on a number of factors. So, how do you stand out from the crowd and get more eyes (and hearts) on you?
Emotional Intelligence
Emotional intelligence is more than just a popular term used on the internet. It’s an important set of skills that helps us recognize and manage emotions – not just in ourselves, but also in others. Luckily, you can train your employees on emotional intelligence and help them develop it.
Customer Service Mastery
Customer service lies at the heart of every business. If you want to maintain a good relationship with customers, you need to keep them happy. And the best way to do that is through good customer service. This is why you need to help your customer service team master their skills.
Train your people. Measure results. Drive growth.
TalentLMS gives you the tools to supercharge every step of your training.
