TalentLMS eBooks & Guides:
The resource to help you work smarter
Downloadable books packed with essential eLearning information and actionable tips
While the term “eLearning” has been thrown around quite a lot in recent years, many are still unaware of what it actually means and how it can help them achieve success in both their professional and personal lives. This short eBook aims to provide an introductory level overview of the eLearning field for those people.
It’s about time to train yourself about how to train! This eBook is for organization learning managers and knowledge developers who manage trainings. We provide tools and tips that shorten your learning curve towards an eLearning course design, development and implementation.
Don’t start developing a training program before reading this book. In it, you’ll meet the different costs associated with eLearning development - even the hidden ones. Then you’ll learn how you can make the most out of your training budget while still meeting your learning objectives. Yes, it’s possible.
Learner engagement. Some say it’s a unicorn that training managers will chase until the end of time. We say it’s a crucial part of the learning process. So, giddy up! In this eBook, you’ll discover exactly what learner engagement is (and isn’t), why it’s important, and how you can overcome the challenges you will face.
Achieving outstanding customer service is not as easy as it sounds. It requires resources, skills, and a heavy toolbox to meet success. We spoke with 5 customer service managers at five major software companies: SurveyMonkey, Wrike, PieSync, Miro, and Zapier. Here are their tips!