Putting the Human back into HR
Duration10'
No. of mini-lessons3
ResourcesTakeaway Tasks
Duration 10'
No. of mini-lessons 3
Resources Takeaway Tasks
Course overview
Many HR processes, such as onboarding, are now automated. But an effective HR process will never be achieved by just using tech, no matter how advanced. The “human” part of Human Resources still has a vital role to play in the employee experience.
Employees value human connection and empathy as part of their working experience. Chatbots may have improved areas of recruitment, such as the screening process, but employees still want to see a friendly face on their 1st day. That’s why it’s so important to find a good balance between technology and the human touch in HR.
What's covered
The importance of the human touch in HR
How to identify areas of the HR process that the human touch improves
How to balance technology in HR with the human touch
Why your teams need this course
An empathetic HR process can positively impact the employee experience. This course is for business leaders, team leaders, or managers who want to know more about the balance between technology and empathy in HR. They’ll learn why balancing the human touch with technology is important and how to accomplish that.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
