When Onboarding Goes Wrong

Duration10'

No. of mini-lessons4

ResourcesDevelopment Plan

Duration 10'

No. of mini-lessons 4

Resources Development Plan

Course overview

Your managers are great at welcoming new employees on their 1st day. They arrive excited to join the team and take their 1st steps on board. But the next few weeks don’t always lead to success. Some new recruits may become unhappy. When onboarding goes wrong, your managers face serious questions about the way forward. 

Unsuccessful onboarding is stressful for everyone. Your managers might feel they’ve failed if the onboarding process doesn’t work well. But by taking the right action, they can turn things around. Poor onboarding experiences happen for valid reasons. Maybe an agreed procedure wasn’t effective, wasn’t followed, or had yet to be put in place. Using feedback to discover the specific issue, they can intervene strategically to save the day.

What's covered

Identifying causes of poor first impressions and ways to avoid them

Interpreting the feedback to gauge the onboarding's effectiveness

Using strategies to rescue a poor onboarding experience

Why your teams need this course

Successful onboarding is vital for getting the best out of new employees. This course is perfect for managers dealing with onboarding problems, or taking steps to avoid them. They’ll learn how to avoid making a poor first impression, and how to interpret feedback about the onboarding process. This course will also give them strategies to improve onboarding.