Handling Disciplinaries


No. of mini-lessons5


Duration 15'

No. of mini-lessons 5

Resources Workbook

Course overview

For many managers, disciplinary procedures are the least favorite part of their job. It’s an integral part of a management role but, done incorrectly, it can cause tension and ill feeling within any organization, negatively impacting the whole business. Because of this, any disciplinary action or grievance needs to be handled with care and professionalism by all parties involved.

Although HR staff don’t directly manage procedures, they do play a vital role throughout the process. They act as administrators but also as advisors to the person in charge of investigation. Making sure you remain impartial within this is key to delivering a fair, independent process.

What's covered

How to construct a disciplinary process

What is the role of HR as an impartial advisor

How disciplinary matters should be investigated

How to conduct a fair process

handling disciplinaries online training course

Why your teams need this course

Undertaking disciplinary procedures can be delicate and awkward, so maintaining a professional stance is vital. Managers and HR managers conducting a disciplinary procedure for the first time or wanting to refresh their knowledge will benefit from this course. It provides a step-by-step guide to disciplinary procedures and gives advice on keeping the process impartial and fair.

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The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.