Train a proactive, empathetic CS team

Launch customer service training fast with ready-made courses from TalentLibrary

Turn great service into customer loyalty.

Help your team listen, solve problems, and build strong relationships that boost NPS — with courses designed to grow key customer service skills.

Turn your in-house training into a powerhouse

with a TalentLMS & TalentLibrary subscription

Create a TalentLMS account

Create a TalentLMS account

Choose a TalentLibrary™ plan

Choose a TalentLibrary™ plan

Add courses to your account

Add courses to your account

Start training straight away

Start training straight away

Subscribing gives you access to the entire library of hard and soft skills.

Never stop learning. New courses are added quarterly, at no additional cost.

Train your employees on always in-demand skills.

Online courses your entire workforce will attend

Tailored to your learners’ needs

Teach your employees, whatever their ability. Begin with the essentials, or assign them intermediate through to mastery level courses, according to their competencies.

Bitesize courses, no longer than 15’

Each course is made up of mini-lessons ranging between 2-3 minutes each. Segmenting information makes it easy to digest - so your learners are more likely to complete training, and implement it.

Theoretical learning that works in practice

Never waste time with ineffective courses. Each expert-authored course is reviewed by senior instructional designers to ensure the intended skills and knowledge are transferred.