Training has amazing benefits for employee motivation, retention, and performance – but you already know that. This, plus safety and compliance training requirements, is probably why you invest so much time and other resources into upskilling your teams.
But is it working?
To answer this question, you need to track employee training. You need to know how many employees are completing their courses, engaging with materials, and learning skills that can be implemented on the job. This sounds like a tricky undertaking, but we’ve got you covered.
In this post, we won’t just describe how to track employee training. We’ll also tell you exactly which metrics you need to track. Here’s what we’ll cover:
- The easiest ways to track employee training
- Why you need to track employee training progress
- The most important metrics for tracking employee training
The easiest ways to track employee training
Keeping track of employee training might sound as easy as 1, 2, 3, track! – in theory. In practice? It takes time and adjustments. So, how can you make it easier? Here are 3 types of tools to consider that’ll ensure your employees are blazing down their learning paths and reaching their training goals.
1. Use an LMS for tracking employee training
There are loads of tools out there for tracking training for employees. But none of them compares to the potential of an LMS. If you’re not sure what an LMS is, or how it’s used, here’s a simple explanation.
An LMS is an employee training software for delivering eLearning courses. But it’s also so much more than that. It has features for administration, user management, documentation, tracking, and reporting, too!
What a relief, right? You get to train and track all in one place, at the same time, without the hassle of paper reports and daunting spreadsheets.
Plus, with a powerful LMS and the right eLearning courses (something to consider if you’re not already training online) you can track training automatically – from automated reports to notifications and email reminders, it’s all there. You can probably see why we put an LMS at the top of our list!
2. Leverage employee training tracking software
Training tools for employees come in many shapes and sizes. But, essentially, they provide a central, cloud-based platform for allocating training, tracking completion, and certification. Some tracking software tools also have features for generating automated tracking reports.
These tracking tools are a more sophisticated alternative to tracking employee training in Excel, especially if your training is classroom-based. If your employees learn online, though, this kind of software won’t link directly to your LMS. So, if you want a less manual solution, refer back to point 1 above (an LMS, of course!).
3. Create a training tracker Excel template
If you like to kick it old school (or don’t have the budget for dedicated training software), you can always track employee training in Excel. To make your life a little easier, though, you might want to create a training tracker Excel template.
This template should include rows and columns to record information like your list of courses, assessment scores, and employee details. Every time an employee completes training, log the course they completed and the assessment score they achieved. If they need to repeat the course? Log that, too! Just be careful not to make any silly mistakes during this manual process.
Why you need to track employee training progress
Now that you know three great tools that will help you, you can tick the question “How do I track employees’ training?” off your list. It’s time to discuss why you need to do it, though.
The first and most important reason is that good tracking gives you the information you need to improve training. With the right metrics, you’ll be able to find out where employees get stuck with their training, which materials are ineffective, and which courses fail to engage them.
This brings us to the next reason. When employees aren’t learning, they’re not reaching their potential. This is bad for their personal development – and bad for business, too. When employees aren’t learning, they slowly get less connected to their field of work. That means they become less engaged with it. And unengaged employees aren’t something you want for your company.
Knowing how to track employee training effectively can help you improve your training. That way, you help your employees develop, and boost business results at the same time!
The most important metrics for tracking employee training
So, now you know how to monitor employee performance, and why it’s so important. But what metrics should you use?
One of the best benefits of online training for employees is that you get to track all of the important metrics on your LMS. Yup. An LMS can be great employee training tracking software – one convenient place for delivering and tracking training at the same time!
Let’s have a look at the top metrics for your employee training records:
This metric is especially important for training that’s required for legal or performance reasons, like compliance training and onboarding. Take note of courses as employees complete them, so that you know which training they should tackle next.
You can do this by setting up alerts on your employee training system, or by listing certificates in an employee training log. If your training is classroom-based, simply keep an attendance point-tracking spreadsheet.
Completion is important, but it’s not everything. You also need to keep an eye on the rate at which employees progress through their training. Of course, employees learn at their own pace, but when you track employee progress online, you could discover some useful insights.
For example, when employees take a long time to finish a course, they might need some extra support. This could be in the form of coaching and additional materials. Or, when employees struggle to get past a certain module in a course, there might be a problem with the difficulty level of that module.
Completing training isn’t always the same thing as learning. Think about it. Employees can watch every video, attend every workshop, and tick all of the other training boxes without having acquired a single new skill. This is a scary truth, but there’s a solution!
Incorporate assessments and tests into your courses, so that you can monitor skills and knowledge improvement. These don’t have to be hand-graded, either. With the right LMS, you can save time (and reduce the possibility of mistakes) by taking advantage of automated grading. Yup. You can incorporate interactive quizzes with automated feedback, and make your life (as well as your learners’) much easier.
Number of employees who need retraining
When employees complete their courses but don’t achieve the assessment scores or on-the-job performance objectives they should, it’s time for retraining. So, keep a training tracking database of who needs to repeat courses, and by when.
Perceptions of the learning experience
While training requirements and performance results are all critical metrics, don’t forget that employees need to enjoy the learning experience, too. The more engaging and relevant employees find training to be, the more likely they are to invest time and effort in their courses. And, of course, the more likely they are to learn!
You can measure employee perceptions of training by giving them a quick survey via your LMS. Ask them questions about the content, user experience, facilitators, and any other aspects of training that might need to be improved.
Many training managers know how to track employee training, but you know how to do it well! And you don’t even need a separate employee training tracker to stay on top of your training. With the right LMS software, you can have your courses, LMS reports, surveys, and other tracking tools all in one place.