Email Etiquette
Train your teams on email etiquette, its benefits and best practices, with this course.
- Emotional Intelligence
- Written Communication
- Collaboration
- Effective Communication
Course overview
For many of us, email makes up the bulk of our professional communication on a day-to-day basis. And receiving an email with an impolite tone or a reply that doesn’t answer all of our questions can be frustrating. Email etiquette is like a code of conduct that can help you to make sure the emails you send are professional and effective.
Communicating via email is every bit as important as speaking directly to colleagues and customers. Embracing email etiquette will help your teams communicate clearly and effectively, and it will allow the email recipients to see your teams and their work in the best possible light.
What’s covered
- What email etiquette is
- The benefits of embracing email etiquette
- How to use best practices when sending an email
Why your teams need this course
Implementing good email etiquette will allow your teams to make the best possible impression on existing business contacts and customers. This course will help ensure that their e-correspondence reflects well on them and your organization.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
Other courses in this collection
Handling Tough Conversations at Work (Employee version)
How to prepare for, stay calm during, and handle challenging workplace conversations professionally and respectfully.
Active Listening at Work
How to practice active listening, overcome barriers, and respond effectively in workplace conversations.
Virtual Meeting Etiquette
How to prepare for virtual meetings, communicate effectively, and demonstrate professional behavior.
