Building Trust and Rapport


No. of mini-lessons5

ResourcesTakeaway Tasks

Duration 15'

No. of mini-lessons 5

Resources Takeaway Tasks

Course overview

Coaching is a brilliant tool that managers use to maximize staff potential. By using your relationship with employees, you can encourage them to learn. But, if you don’t have a reasonable relationship with your employees to begin with, you won’t be able to improve their skills.

A large part of coaching involves knowing enough about the person’s life to develop a joint plan to reach their goal. Those that don’t trust their manager won’t be able to have an honest conversation about their situation. If you want your team members to be passionate about their work and motivated to learn for themselves, you need to build trust with them and give them a reason to push themselves further. 

What's covered

What is the importance of trust and rapport in coaching

What are some strategies to get to know your staff

How to adapt to people’s comfort levels

building trust and rapport online training course

Why your teams need this course

If you’re a manager looking to improve your team’s skills, hope to be a manager one day, or simply want to improve your coaching skills with colleagues, understanding the correlation between trust and commitment is a must. This course will explain how getting to know your staff individually will open your eyes to their situation and allow you to optimize their efforts by building a connection with them.

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Accredited by CPD

TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.

The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.