Communicating Change Effectively
Train managers on how to communicate change clearly, build trust, and handle emotional reactions effectively.
- Change Management
- Leadership
- Effective Communication
Course overview
Your managers need to tell their teams about big changes that are coming up. The last time teams experienced change, some employees didn’t react well. One team member was skeptical and pushed back on the changes, while another became anxious, which affected their performance. How can managers communicate change effectively to build trust and reduce resistance?
Poor communication can create confusion and skepticism about change, so it’s important for managers to give their teams clear messages. Tone, timing, and delivery can all impact the clarity of communication. Managers will need to tailor their messages to suit different mindsets within their teams. There are also practical strategies that will help them respond to strong emotional reactions and difficult questions.
What’s covered
- How poor communication of change negatively impacts the workforce
- Delivering clear change messages that build trust and reduce uncertainty
- Strategies to acknowledge and respond to strong emotions and challenging queries during change
Why your teams need this course
This course is ideal for managers and team leaders who need to communicate organizational changes effectively. They’ll develop essential skills for delivering clear messages, building trust, and handling emotional reactions during transitions.
Other courses in this collection
Navigating Change at Work
Train employees on responding constructively to change using the Circle of Control framework and resilience techniques.
Planning and Implementing Change Successfully
How to create change plans, recognize resistance, and use the ADKAR model to support teams through transitions.
Leading Teams Through Change
Train managers on building trust during change, identifying resistance, and sustaining employee engagement through transitions.
