Understanding the Change Curve

Course overview

Workplaces go through changes, and managers need to guide their teams through transitions. Team members all seem to respond differently. One employee might ignore the changes, another might be enthusiastic, and a top performer might appear withdrawn. Before managers can offer their teams the right support to navigate workplace change, they need to understand the change curve.

People tend to go through different emotional stages, such as denial and resistance, when they face workplace change. The change curve is a model that maps out these stages and the behaviors that go with them. When managers understand the change curve, they’ll be able to deliver the right support to their team members at each stage.

What’s covered

• Main stages employees go through in response to workplace change and their associated behaviors
• Techniques to support team members at each stage during workplace change
• Practical conversation models to pace discussions and address employee concerns through transitions