Ensure quality in every call with the top LMS for call centers
It can take one bad call to turn a loyal customer into a former customer. Explore how TalentLMS, the top training platform for call centers, helps you make sure reps always have training available to solve problems and keep your callers happy.
Train a uniform, attentive team
Train your people in one place
Different training leads to different customer experiences. With TalentLMS, you offer the same training to all your people by collecting processes, troubleshooting, policies, sales, and marketing material in one place. Now, your people are all working from one source, and your customers get the same advice no matter who they speak to.
Speed up ramp-up time
Whether you’re introducing a new product feature or onboarding new hires, your reps need access to the correct info. With TalentLMS, you create a course, share it, and keep track of progress without hectic effort. Now, using call center training software helps you reach your goals faster instead of slowing you down.
Spend what you have, get more than you need
Lowering training costs is kind of our thing. By choosing TalentLMS, you get access to the features you need without paying for all that stuff you don’t. And with a forever-free account, you can see what you get without any risk.
Fabletics OS trains agents in 12 countries with TalentLMS
See how they use TalentLMS for onboarding, upskilling, and cross-skilling to support 5M members in 7 languages and address diverse customer needs.
TalentLMS is recognized across the board
by independent software review sites as an eLearning industry leader.
Teams just like yours enjoy online call center training on TalentLMS.
See what they have to say:
What I like most about TalentLMS is its simplicity. In a few clicks, I can find the exact information I want. Course creation and user setup couldn’t be easier. The report function is amazing.
Cover every angle of call center training with TalentLMS
Course Catalog
No content? No problem. This is TalentLibrary™
Recover your time from course creation and save on subject matter experts. Tack TalentLibrary™ onto your TalentLMS subscription and train your teams to succeed with a growing collection of hard and soft skills courses.
Popular
Teamwork Training Essentials
Help your teams collaborate better with training on trust, communication, and shared goals. Engaging, character-driven courses make teamwork lessons fun, memorable, and impactful.
Sales Methodologies
Turn good reps into great ones by helping them match the right sales approach to each customer. Courses cover NEAT, SNAP, conceptual selling, and more—backed by extra resources for deeper learning.
Customer Service Applied
Prepare your reps to handle tough customer interactions with professionalism and empathy. Courses cover language, relationship-building, emotional intelligence, and real-time problem-solving.
Bring out the best in your teams.
Get started with the most versatile and affordable employee training platform, no credit card needed.