When Onboarding Goes Wrong
Train your managers on identifying causes of poor first impressions, interpreting the onboarding feedback, and rescuing poor starts.
- Emotional Intelligence
- Critical Thinking
- Leadership
- Problem-Solving
Course overview
Your managers are great at welcoming new employees on their 1st day. They arrive excited to join the team and take their 1st steps on board. But the next few weeks don’t always lead to success. Some new recruits may become unhappy. When onboarding goes wrong, your managers face serious questions about the way forward.
Unsuccessful onboarding is stressful for everyone. Your managers might feel they’ve failed if the onboarding process doesn’t work well. But by taking the right action, they can turn things around. Poor onboarding experiences happen for valid reasons. Maybe an agreed procedure wasn’t effective, wasn’t followed, or had yet to be put in place. Using feedback to discover the specific issue, they can intervene strategically to save the day.
What’s covered
- Identifying causes of poor first impressions and ways to avoid them
- Interpreting the feedback to gauge the onboarding’s effectiveness
- Using strategies to rescue a poor onboarding experience
Why your teams need this course
Successful onboarding is vital for getting the best out of new employees. This course is perfect for managers dealing with onboarding problems, or taking steps to avoid them. They’ll learn how to avoid making a poor first impression, and how to interpret feedback about the onboarding process. This course will also give them strategies to improve onboarding.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
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Spending Time With Departing Employees
Train your managers on transitioning leavers smoothly, obtaining feedback for improvement, and maintaining connections with ex-employees.
How to Understand New Business Culture
Train your managers on the impact of evolving business culture on performance, and how to gather insights for performance evaluation.
