Duration: 10'

Responsible Lending and Affordability (UK)

Train your employees on defining creditworthiness, affordability, sustainability, assessing creditworthiness, and avoiding unfair practices.

Course overview

A customer comes into your employee’s office and asks for a loan. Should they give them one? Clearly, they want to make sure they can trust them to pay it back. So, it’s only sensible for them to check whether they have a good track record. But just because they can pay them back, doesn’t mean they can afford it. 

If your employees are going to lend responsibly, they need to understand the difference between creditworthiness, affordability, and sustainability. When they assess creditworthiness, for example, they need to factor in how often they’ve paid on time. Fortunately, this course can help them make sure that they don’t put anybody in unnecessary hardship.

What’s covered

  • Definition of creditworthiness, affordability, and sustainability
  • The factors to be considered when assessing creditworthiness
  • Measures to avoid unfair business practices

Why your teams need this course

Anybody involved in lending money will benefit from this course. They need to consider whether they’re lending to someone who can meet repayments. So this course will walk them through the difference between creditworthiness, affordability, and sustainability. It’ll detail what to factor into their risk profile. And they’ll learn how to make sure they’re being as fair as possible to their customer.

Accredited by CPD

Accredited by CPD

TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.

The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.

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