The Importance of Procedures

Duration10'

No. of mini-lessons4

ResourcesTakeaway Tasks

Duration 10'

No. of mini-lessons 4

Resources Takeaway Tasks

Course overview

You’ve heard the phrase, “Rules are made to be broken,” right? And sometimes it’s okay to bend the rules a little. Like having a cheat day when you’re on a diet, or staying up to binge-watch your favorite show, even though you’ve got an early start the next morning. You might feel a little guilty, but bending those rules isn’t likely to have serious consequences.

But in retail, as in any industry, not sticking to company rules and policies could be much more serious for both your employees, and the business. So, procedures are put in place to help everyone understand, and follow, company rules.

What's covered

How to identify different types of retail policies and procedures

The benefits of following procedures

How to ensure the correct retail procedures are followed

Why your teams need this course

This course is beneficial to retail teams, from a retail assistant looking to progress, to a new retail manager or executive. It’ll examine types of retail procedures your teams might be expected to follow, explore the benefits of following them, and explain how your retail employees can be sure they’ll follow the correct procedures at all times.