Understanding Emotions


No. of mini-lessons4


Duration 10'

No. of mini-lessons 4

Resources Infographic

Course overview

Ever wake up feeling irritated with the world for no particular reason, or feeling like a million dollars even though you’ve got some serious ‘bed head’ going on? Emotions are weird like that. But they do inform every part of our lives, because they’re how we feel.

Having emotions is one thing, but understanding them, especially at work, is a whole different ball game. So, making sure you can read, understand, and manage your emotions, and the emotions of your colleagues, is vital to maintaining a content and productive workplace.

What's covered

How managing emotions can help keep you on task

What are some handy tips to manage your emotions effectively

Why is empathy important

understanding emotions online training course

Why your teams need this course

Every action or experience invokes an emotion, so encountering other people’s emotions at work is inevitable. Knowing how to handle this is the only way to keep your workday on track. Whatever job you do, the way you react to emotion is going to influence your work. This course will help you understand the benefits of handling emotions correctly in order to maintain an efficient and productive workplace, as well as your own sanity.

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