How Trans Ash went from
an outdated LMS
to training built to scale
“What started as a need to modernize our training management has grown into a company-wide learning ecosystem with so much potential, and TalentLMS has been a critical partner in that.”
When its outdated LMS got in the way, Trans Ash made the switch
Trans Ash works in an industry where safety leaves little room for error. The company specializes in coal ash remediation and landfill construction. Close to 1,000 employees work across multiple states, from equipment operators to the executive team. For work like this, training has to be easy to access, manage, and apply on the job.
But Trans Ash’s previous LMS was getting in the way. It was difficult to navigate, offered limited visibility into training data, and made course creation restrictive. Training and Development Manager, Sierra Sanders, was managing the training program on her own, so too much of her time went to support and troubleshooting instead of improving training.
As the company grew, that was no longer sustainable. Trans Ash needed an LMS that worked for both office and field employees, gave the team accurate training data, and made it easier to build engaging courses. TalentLMS delivered on all three.
After 300+ LMS platforms, Trans Ash found the right fit
Sierra spent six months evaluating more than 300 LMS options. TalentLMS stood out for its ease of use, responsive support, and tools for creating engaging courses and custom reports. It gave Trans Ash what its old LMS couldn’t: a platform that worked for employees and administrators alike.
Making the switch still meant rebuilding years of training. Sierra worked with department heads to recreate the course library and redesign key programs. At the same time, she had years of training records to move. TalentLMS’s mass import tools made that migration manageable, while TalentCraft’s AI-powered course creation helped her rebuild training faster. Today, it turns her ideas into engaging, interactive courses, while TalentLibrary adds ready-made soft skills training alongside Trans Ash’s technical content.
The difference soon showed in the day-to-day experience. Calls and emails from employees asking for help became rare. Field teams could access training without needing support, and Sierra got back time to focus on building better learning instead of troubleshooting the platform.
Training benefits TalentLMS brought to Trans Ash
Onboarding cut from 2+ days to 0.5 days: A redesigned New Hire Orientation program shortened onboarding while giving every new hire the same core experience, wherever they’re based.
A strong safety record, reinforced year-round: Weekly training keeps safety front of mind throughout the year. With 1.0 as the benchmark, Trans Ash’s EMR of around 0.41 reflects strong workplace safety performance.
Audit-ready records in minutes: Custom reports give Trans Ash quick access to completion, compliance, and audit data. What once took days of chasing records can now take minutes.
Training employees can access without support: Calls and emails asking for help became rare after the switch. Today, employees across office and field teams can access assigned courses easily and independently.
40% increase in employee retention: Alongside wider improvements to onboarding, processes, and management, Trans Ash saw retention rise over the last year.
A 2-person team supporting nearly 1,000 learners: Role-based permissions, mass actions, simple enrollment management, and AI-powered course creation help a small training team manage and deliver training at scale.
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Video Transcript
Sierra Sanders
Trans Ash is a civil construction company specializing in coal ash remediation and landfill construction. Our main goal is to provide practical training that people can immediately apply in their roles. Since switching to TalentLMS, we’ve seen a wider adoption of our training company-wide. That means that safety is reinforced all year long.
A few years ago, we were using an outdated, hard-to-use LMS, and as we were growing, we needed something that was easy to use both in the office and for our field employees. I spent about six months evaluating over 300 LMS platforms.
TalentLMS stood out for three main reasons. Ease of use, training that was so intuitive that employees could log in and begin their assigned training within a few clicks. The ability to create engaging courses directly within the platform. That, combined with the ability to generate custom reports, solved two of the biggest frustrations with the previous LMS. And customer support. The customer support team was so responsive and knowledgeable during my initial and follow-up conversations with them, and that really gave me confidence that they would be a true partner after the implementation of the LMS as well.
In the past, I was always receiving calls and emails from the field asking for help. But now with TalentLMS, I rarely get calls.
in my opinion, no feedback is the best feedback because it means that people can access their training without needing support and the platform just works.
For the first eight months I ran the entire program alone. I had to migrate years of training records, which would have taken forever
without TalentLMS’s mass import capabilities. In addition to that, we completely redesigned the new hire orientation, and onboarding fell from more than two days to about half a day. With TalentLMS, the on-site training just works, and employee retention rose over 40% for the last year.
Our experience modification rate, or EMR, is around 0.42, which is a very strong safety record for our industry. That doesn’t happen by accident. With TalentLMS, we can get accurate completion, compliance, and audit reports in minutes, helping protect the contracts and reputation our business runs on.
TalentLMS gives me back time every single day. Time that now goes into building better trainings. Even though we have a course completion rate of 92.5% across nearly 1000 employees, our biggest KPI is seeing employees apply what they’ve learned in the field.
What started as a need to modernize our training management has grown into a company-wide learning ecosystem with so much potential. And TalentLMS has been a critical partner in that.
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