The Art of Listening (for Coaching)
Learn about the importance of listening to your employees and understanding their needs in order to coach them in the best way possible.
- Emotional Intelligence
- Coaching
- Leadership
- Effective Communication
Course overview
If you want to find out how a person feels, or what they think, the best place to start is with a conversation. That’s only the beginning though. If you really want to figure out how they tick, you’ll need to listen and not just hear what they’re saying.
When you hear, you’re aware of sounds; when you listen, you hear those sounds and understand them. Actively listening to someone means that you’re involved in a conversation. You’re actively looking for solutions and trying to comprehend them. This kind of approach will make your conversations and coaching a lot more effective.
What’s covered
- What are the benefits of listening
- What are different types of listening
- How to ask open and closed questions
- How to improve your listening skills
Why your teams need this course
Everybody needs to be able to listen properly. You might be pretty good already, but if you’re coaching in the workplace then you’ll benefit from learning to really listen. This course will teach you why being able to listen properly is so valuable, the difference between active and passive listening, and what you can do to enhance your listening skills.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
Other courses in this collection
Introduction to Coaching
Discover how coaching your team to learn and be self-sufficient will make them more independent, and increase their potential at work.
Using Coaching Models
Learn about the three coaching models, and how you can apply each one to become a better manager, and a better leader in your organization.
Establishing a Coaching Culture
By creating a coaching culture within your organization, you’ll help establish a problem-solving mindset and boost everyone’s productivity.
