Emotional Intelligence: Empathy


No. of mini-lessons4

ResourcesDevelopment Plan

Duration 15'

No. of mini-lessons 4

Resources Development Plan

Course overview

You’re about to ask your co-worker for a favor. But you notice they look a little stressed, so you decide to ask someone else instead. You’ve just used your empathy skills. You understood how someone else was feeling, and responded appropriately. Being empathetic is a vital skill in the workplace, but we don’t always get it right. 

Empathy is one of the most important parts of emotional intelligence. It’ll improve the way your team deals with everyday encounters at work, and can even be good for their health. But certain types of empathy are more suitable for some situations than others. This course can help.

What's covered

The different types of empathy

The benefits of empathy

Barriers to being empathetic

How to develop and adopt strategies to practice empathy

emotional intelligence empathy online training course

Why your teams need this course

Anyone who wants to improve their emotional intelligence will benefit from taking this course. It’ll show your teams what empathy is and how it can benefit them in the workplace. They’ll also identify barriers to being empathetic, and learn strategies to practice their empathy skills.

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Accredited by CPD

TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.

The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.