Incidents & The Importance of Accurate Information


No. of mini-lessons4


Duration 10'

No. of mini-lessons 4

Resources Workbook

Course overview

Do you ever get information overload? When your brain has to deal with too much information, making decisions about something becomes impossible. It happens to everyone, because we’re constantly bombarded with information. And often, much of that information is useless.

In everyday life, useless information isn’t usually a massive problem. But if an incident occurs in the workplace, your employees will need to know where to find accurate, useful, and up-to-date information. Having that information is vital for an effective response. So, making sure you have every base covered, where information is concerned, is a must for business continuity.

What's covered

Why accurate information is vital in the event of an incident

What information is necessary and relevant when an incident occurs

How information should be stored and maintained

Why your teams need this course

The employees that are in charge of responding to incidents in your company will be making some tough decisions. They need to be sure they’re the right calls, so the information they use must be accurate. For duty managers, operational leaders, and anyone involved in incident response, this course will look further into the importance of accurate information. And, by taking this course, they’ll be able to decide what information they’ll need, and how to find it.

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The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.