TalentLMS for Customer Service Training:

Better your org’s rep with better-trained reps

Gain customers for life with a solution-driven support team.

Customer service training online software.

Deliver great service with stellar customer support training

Give your support reps the skills and product knowledge they need to handle every customer question with care and thoroughness.

Speeds up resolution times

Keep your reps fully informed on any new updates so they can handle client questions quickly and accurately.

Increases customer satisfaction

Exceed your customers’ expectations with support reps who offer accurate, personalized solutions. Help your reps stay confident and professional in every conversation.

Reduces costs and eases the support load

Well-trained reps handle more issues independently, reducing the need for additional support staff. Fewer escalations and faster resolutions mean lower operational costs and less burnout for your team.

Build support teams customers can count on with TalentLMS

Instant course updates made easy with AI

Quickly build targeted training content that helps your support reps stay sharp and handle product questions with clarity and confidence.

Skills that keep your reps always prepared

Develop essential soft skills (like, problem-solving) with skills-based learning paths. Help your team handle every conversation with empathy and professionalism.

AI translation fit for multilingual teams

Deliver engaging, consistent training in 15 languages. No matter where your team works, they’ll feel prepared and aligned with their other teammates.

On-demand AI Coach for support reps

Give reps instant answers to product questions and customer scenarios. AI coaching helps them stay confident during calls and learn while they work.

Train support teams across 12 countries and 7 languages with TalentLMS

Discover how Fabletics OS onboard, upskill, and cross-skill agents to provide exceptional service to 5M members worldwide.

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Launch customer support training software recognized as a leading eLearning solution

Awards are nice. But seeing your people thrive? That’s the real reward.

*TalentLMS is recognized by independent software review sites such as G2, Capterra, eLearning Industry as an industry leader.

Train customer support teams to respond faster and smarter

Keep service consistent, accurate, and always available with training that lives where your teams work.

Integrate your CRM You can’t put a price on trained sales teams. You can put a price on the best sales training software. Rely on transparent pricing and a forever-free account to make an unhurried choice on suitability.
Localize your portal No matter what time zone your people operate in, language won’t be a barrier. Divide teams into separate subportals and set your customer support training software’s language to the one they’re most comfortable with.
Put knowledge on tap Your team won’t have all the answers all of the time. But, even when they’re in the middle of a conversation, knowledge is just a few taps away with the TalentLMS app.

70,000+ teams enjoy the best online training platform, TalentLMS

See what some of them have to say:

Gilbert T.Source: G2

TalentLMS is a flexible, cost-effective, and scalable online training platform. The truth is that I liked it from the first day I started using it because it covers all internal and external training needs. I can also manage reports, import, and export data easily.
Randee M.Source: Capterra

I love how easy it is to use. I’ve created courses, questions, surveys, SCORM, and video, and there has not been one sticking point. And every time I think, oh, it can’t do that–I go to help, and voilà! It actually can!
Cindy D.Source: G2

TalentLMS is easy to implement, simple to use, and provides far greater adaptability to our staff, who can complete training from anywhere. The ability to automate and have courses reassigned for annual training makes maintaining proper training schedules a breeze. It saves dozens of FTE hours in assigning courses and tracking completions.

Successful teams prioritize online training

68%

of employees feel more prepared for the future of work because of training

24%

of employees would leave their jobs if their company didn’t provide them with training opportunities

68%

of employees think faster delivery of new training programs will be important in 2025

Source: 2024 Annual L&D Benchmark Report – TalentLMS

The customer support training software where
you can take learning further

See all TalentLMS solutions

Introducing our course catalog

Save time and start training on day one with TalentLibrary™

Save on subject matter experts and course creation. Round out your online customer support training software’s program. Tack TalentLibrary™ onto your TalentLMS plan and train your teams on the skills they need for success with over 1000+ ready-made courses.

Explore TalentLibrary™

Customer Service Mastery

Empower your team to deliver standout service across channels and customer types. Courses cover coaching, social media support, self-service, and more.

Communication Skills Applied

Strengthen collaboration by helping your teams master clear and effective communication. Courses cover body language, tone of voice, email etiquette, and more.