Empower your teams, eradicate harassment Prioritize safety and respect with engaging workplace harassment training
Why do I need workplace harassment training?
Anti-harassment training is essential for fostering a safe and respectful work environment. Legal and ethical perspectives underline its importance. Understanding workplace harassment in modern workplaces helps protect employees from harm, plus safeguards organizations from potential legal issues and reputational damage. By providing employees with the knowledge and tools to recognize, prevent, and address harassment, you create an inclusive, equal, and productive workplace culture.
The two pillars of anti-harassment training
Anti-discrimination laws require employers to prevent and address workplace harassment and discrimination. The absence of workplace harassment training leads to legal liabilities and costly lawsuits.
The implementation of anti-harassment training demonstrates an organization’s commitment to preventing harassment. In case of a harassment claim, a documented training program serves as evidence of efforts to prevent such incidents.
Harassment in the workplace causes emotional distress, harms mental health, and damages self-esteem. Training protects the well-being of employees as it provides them with knowledge and tools to recognize, report, and combat harassment.
A harassment-free workplace fosters inclusivity and diversity. Organizations that prioritize anti-harassment policies are seen as socially responsible and ethical. As a result, their reputation is positively affected, and they become more attractive to employees and customers.
Understanding workplace harassment
Two types of workplace harassment exist. Both types of harassment affect people’s well-being and undermine morale, job satisfaction, performance, and productivity. In some countries (the U.S., the U.K., the E.U., Canada, and Australia), employers are legally required to address and resolve such situations to maintain a safe and inclusive workplace.
This type of harassment refers to unwelcome and inappropriate behaviors of a sexual nature. These behaviors create a hostile or intimidating environment for individuals. Sexual harassment comes in many forms: explicit comments, unwanted advances, lewd jokes, sexual innuendos, or display of explicit materials.
Hostile workplace environment
A hostile workplace environment occurs when ongoing, severe, or widespread behavior, including discrimination, harassment, or bullying based on race, gender, religion, age, or sexual orientation, creates an uncomfortable atmosphere for employees. This can involve offensive language, unfair treatment, or any conduct that hinders an individual’s ability to work comfortably.
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Build respect and inclusivity with anti-harassment training on TalentLMS
Workplace harassment in numbers
TalentLMS and The Purple campaign’s survey “The state of employee sexual harassment training” and TalentLMS and Culture Amp’s survey “Toxic work culture in the tech industry” report:
29% of employees have witnessed an incident of workplace sexual harassment and turned a blind eye
Men are much more willing to take legal action against their employers (if they were to experience unwelcome sexual conduct) than women, with 50% saying they would do so regardless of who harassed them, compared to 38% of women who said the same.
Abusive behavior with bullying and harassment happens frequently, say 40% of employees who work in tech companies with a toxic culture
90% of employees reported their sexual harassment training made them feel more aware of how to report incidents
71% of employees agree sexual harassment training makes them more likely to stay with their company
61% of employees agree that sexual harassment training makes them more productive
A robust legal framework provides clear guidelines and consequences for addressing and preventing harassment. It’s the fuel that empowers employees to assert their rights. Plus, it encourages organizations to establish proactive anti-harassment policies and training to deter potential harassers. Noncompliance with laws and regulations can have severe consequences like legal liability, damage to reputation, decreased employee morale, and financial costs.
Some relevant laws and regulations related to workplace harassment in the US include:
Title VII: Federal law that prohibits discrimination based on race, color, religion, sex, or national origin
EEOC Guidelines: The EEOC enforces anti-discrimination laws and offers clear guidelines for recognizing and addressing workplace harassment
ADEA: Federal law that prevents age-based discrimination for those 40 and older
ADA: Federal law that bars disability-based discrimination and requires reasonable accommodations
PDA: Amendment to Title VII that prevents discrimination based on pregnancy, childbirth, or related conditions
Title IX: Prohibits sex-based discrimination, including sexual harassment, in both educational and workplace settings
GINA: Federal law that bans genetic information discrimination
Ways to prevent workplace harassment
Fostering a safe and inclusive work environment is of paramount importance. So, understanding and implementing effective strategies to prevent harassment is a top priority. How can companies proactively mitigate harassment in the workplace and help employees contribute to a culture of respect?
Take the right course of action
Train an emotionally intelligent and respectful team
Workplace harassment training offers several advantages for both employers and employees:
Legal liability decreases, and commitment to anti-discrimination laws is demonstrated.
Improved company culture
Workplace culture is driven by respect, inclusivity, and accountability as employees know how to recognize and report harassment.
Higher morale and productivity
Harassment-free workplaces boost morale, job satisfaction, and employee productivity.
Safer workplace environment
Training empowers employees to recognize and combat harassment, creating a safer workplace.
Employee confidence when handling difficult situations rises and the emotional toll of harassment decreases.
Inclusivity and diversity
A harassment-free workplace promotes inclusivity, values diversity, and encourages employees to excel personally and professionally.
Spotting the signs of workplace harassment
Handling harassment complaints in the workplace involves a two-fold process. Detecting harassment and conducting investigations.
Conducting harassment investigations
Trained and impartial investigators are vital for handling harassment complaints with care. Opt for people who have no conflicts of interest with the involved parties.
Make sure you get detailed information in a discreet manner to protect the privacy and confidentiality of the complainant, witnesses, and the accused party.
Keep records of all interviews, statements, and evidence that are crucial for legal compliance and defense against potential claims.
Take appropriate action
In case of a harassment incident, implement necessary actions as soon as possible. For instance, disciplinary measures, counseling, or workplace changes.
Detecting harassment in the workplace
Harassment prevention training must be provided on a regular basis. Employees learn what constitutes harassment and how to recognize and report it.
Clear reporting mechanisms
Clear and confidential reporting procedures that employees can easily access are fundamental. Ensure multiple reporting options, like anonymous reporting channels.
Leaders and managers need to be vigilant and approachable. Encourage them to treat all complaints seriously and initiate appropriate actions.
Create a workplace culture where employees are comfortable reporting harassment without fear of retaliation. Assure them their complaints will be treated confidentially and promptly.
Fostering respect: Creating effective harassment prevention training
An effective workplace harassment training program includes content, multiple delivery methods, and periodic retraining. Tailoring the training to your organization’s specific needs is also crucial to its success.
Training content should focus on understanding legal requirements. Also, regular policy reviews help ensure compliance. At the same time, it’s crucial for people to know all about harassment definitions and how to report incidents. Anti-harassment training content should also include prevention strategies and ways to foster cultural sensitivity.
The way content is delivered plays an important role. In-person training with live, in-person sessions with skilled facilitators helps engage participants in discussions and answers questions. Online training allows employees to complete interactive modules, quizzes, and scenarios at their own pace on TalentLMS. The optimal training delivery is a combination of methods as it boosts flexibility and helps with knowledge retention. Plus, customization of training methods helps tailor training to specific teams or roles to accommodate all training needs.
To remain vigilant against workplace harassment, focus on the frequency of training. Regular updates are vital to keep learners informed about evolving laws, company policies, and government regulations. Don’t forget to include workplace harassment training into the onboarding process of all new hires. In case of significant policy changes or incidents of concerns, conduct specialized training session. Last, to ensure a continuous anti-harassment culture, add periodic refresher courses for all employees to reinforce knowledge.
Personalizing workplace harassment training is a powerful approach. Conduct assessments to identify and address the specific harassment-related knowledge of your employees. Craft training scenarios and offer case studies that mirror real-life situations learners might encounter. Establish a feedback system, like surveys, so employees can share their insights on the training process. This feedback, along with evaluation data, becomes the cornerstone for refining and enhancing the training program in terms of relevance and effectiveness.
Why use online training software for workplace harassment training
An online training software like TalentLMS will do wonders for successfully and seamlessly offering workplace harassment training to your employees.
Accessibility and convenience
Pipeline management, competitor and market research, defining the ideal customer profile, sales tools and techniques, prospecting and outreach, lead qualification, and perfecting sales pitches are some of the most important sales skills your teams need to grow.
Most sales today take place online. Allow your learners to discover how to use social media (Twitter, Instagram, etc.) to build relationships with customers and boost sales.
Sales reps discover how to use software and tools to automate any repetitive tasks that take up their time, so they’re able to focus more on selling.
Tracking and reporting
AI is the hottest trend in the sales industry. Sales teams should be well-taught on using AI to gain more insights into customer behavior and predicting potential customer needs, and be able to recommend tailor-made solutions.
Your sales training software must provide training content for building communication and active listening skills. These are key skills for effective sales.
Every sales rep is going to face objections or rejections from customers. Thus, your teams need to build knowledge on how to remain calm, listen to their clients’ concerns, negotiate, and provide constructive solutions.
Let your sales teams be up to date with the latest product/services updates, but also include product knowledge training in your strategy to help them explore how consumers feel about your product.
Time is everything. Your sales reps are busy building sales strategies, researching, training, and reaching out to potential customers. Too many tasks in hand can be hard to handle if your people aren’t properly trained on how to manage their time effectively.
Harassment prevention: A moral imperative for inclusive workspaces
Addressing workplace harassment with effective training is more than just legal compliance. Creating a safe, inclusive, and respectful workplace is a moral imperative.
The essentials: prevention, awareness, and vigilance. Ongoing, adaptable training and consistent policy enforcement will help organizations win against workplace harassment. However, it requires continuous strategy assessment and employee feedback.
This commitment also exemplifies ethical leadership and creates nurturing workplaces where all your people can personally and professionally flourish. Success lies in empowering every employee and ensuring they feel valued, protected, and heard.
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