Effective Cross-Team Communication
Duration15'
No. of mini-lessons8
ResourcesWorkbook
Duration 15'
No. of mini-lessons 8
Resources Workbook
Course overview
Working with colleagues from different teams and departments is great for innovation. It helps access the strengths of co-workers to meet stakeholder needs and reach goals. But making sure everyone’s clear about expectations and requirements can be challenging when communicating with colleagues who have different skill sets and functions.
To work effectively with cross-functional teams, employees need to ensure everyone has the information required to contribute fully. Updates and instructions must be delivered clearly. This course will help your team select the best communication channel to use and clarify the needs of stakeholders, so everyone understands the aim of the project.
What's covered
Strategies for simplifying complex project updates for cross-functional teams
How to identify the best channel and time to communicate based on audience, urgency, and purpose
Recognizing and addressing stakeholder needs using clear communication techniques
Why your teams need this course
This course is ideal for product or project managers and scrum masters who work with cross-functional teams. It helps them take a strategic approach to communication, ensuring instructions are clear. They'll learn about choosing the most effective communication channels and how to communicate effectively about stakeholder needs with co-workers in different departments.
