Communication Skills Applied
Train your teams on important communication skills like communicating under stress and managing anger with this course collection.
- Active Listening
- Emotional Intelligence
- Effective Communication
- Collaboration
- Negotiation
Collection Overview
There are many skills your employees can take advantage of to improve themselves and your company – from the specific hard skills they need in their department, to soft skills that can help everyone. But if there is one skill that stands out from all the rest, that is communication.
Knowing how to communicate with each other correctly will make your employees more understanding, it will encourage working well with co-workers and other teams, and will create better communication channels throughout the whole company. So, if you want better collaboration for your teams, communication training is the way to go.
In this collection of courses your teams will learn how to communicate better under stress. They will understand both how to use and how to interpret body language, and learn about the importance of their tone of voice. The collection also includes courses on email etiquette, assertive communication, managing anger, and more.
Each course in this collection takes 15 minutes or less to complete and will help everyone in the company improve their communication skills.
Courses in collection
Communicating under Stress
Train your teams on understanding stressful situations and communicating effectively while stressed with this course.
Using Body Language
Train your teams on using their body language and controlling their nonverbal cues with this course.
Interpreting Body Language
Train your teams on the importance of body language and help them understand the ways people communicate without words with this course.
Tone of Voice
Train your teams on the importance of tone of voice and help them adopt ways of matching their tone to the situation with this course.
The Art of Storytelling
Train your teams on the importance of storytelling in the workplace and teach them when to use it with this course.
Assertive Communication
Train your teams on assertive communication. Help them set goals to become more assertive with this course.
Managing Anger
Train your teams on managing anger. Help them recognize unhealthy anger, and teach them how to manage their anger with this course.
Emotional Literacy
Train your teams on emotional literacy, its benefits, and on how to improve their own emotional literacy, with this course.
Managing Up
Train your teams on managing up, and teach them how to apply techniques to manage up effectively with this course.
Email Etiquette
Train your teams on email etiquette, its benefits and best practices, with this course.
Negotiation: Foundations and Psychology
Train your employees on types and stages of negotiation, using psychology to understand the other party, and tips for negotiation success.
Advanced Negotiation Techniques
Train your managers on advanced negotiation techniques, handling difficult negotiators, and negotiating effectively under pressure.
Persuasion
Train your employees on persuasion principles, strategies to improve persuasive communication, and steps to effectively persuade others.
Cultural Competence
Train your employees to recognize cultural biases, understand Hofstede’s and Trompenaars’ dimensions, and develop cross-cultural skills.
Virtual Meeting Etiquette
How to prepare for virtual meetings, communicate effectively, and demonstrate professional behavior.
Handling Tough Conversations at Work (Employee version)
How to prepare for, stay calm during, and handle challenging workplace conversations professionally and respectfully.
Active Listening at Work
How to practice active listening, overcome barriers, and respond effectively in workplace conversations.
Constructive Peer Feedback
How to give and receive constructive peer feedback using the Situation-Behavior-Impact model.
Private: Effective Cross-Team Communication
How to communicate project updates, select communication channels, and address stakeholder needs with cross-functional teams.
Building Workplace Relationships
How to build workplace relationships that foster trust, collaboration, and effective teamwork with colleagues.
