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How to Build Rapport
Improve your sales skills and close more deals by learning how to build a good rapport with prospective customers.
Maximize the number of deals you close by learning to prioritize your sales prospects that are most likely to convert.
Discover ways to hone your creative thinking skills and apply them to solving problems and addressing challenges at work.
Discover how social engineering works in information security, and how you can protect yourself from attacks by cyber criminals.
Internet of Things Attacks
While “smart” devices may make our lives more convenient, they’re also vulnerable to cyberattacks. Learn how to protect your devices.
See how you can implement a growth mindset in both your professional and personal life, and experience the resulting benefits.
If you deal with customers in any capacity, then achieving clarity in your communication is an absolute must. Learn how to with this course.
What is a Millennial (including values)
Millennials make up a huge part of the workforce, so getting to know them and their values is critical for managing a successful team.
The 7 Skills of Critical Thinking
Develop your critical thinking skills and keep up with the rapidly changing business world that’s full of problems to be solved.
Nurturing Customer Relationships
Learn about the importance of good customer relationships, the consequences of bad ones, and what you can do to help nurture them.
Communicating with a Millennial
As technology changes, so does the way we communicate with each other. Learn about the methods of communication that millennials use.
Learn how to interact with every customer in a positive manner, and see how positive energy can make problem-solving easier.
Discover how sharp critical observation skills can help you spot and prevent workplace issues, and help solve problems that arise.
Phishing and Anti-Spam Software
Learn about the dangers that phishing scammers pose to individuals and organizations, as well as how to spot and avoid them.
Working in customer service can be incredibly challenging. That’s why it’s critical to maintain your composure even in difficult situations.